Contact
Contact & Request Technical Support
Thank you for your interest in Independent OJS, OMP, and OPS Technical Support Center. You may contact us to request technical support for OJS, OMP, OPS, or related scholarly publishing platforms.
We support scholarly journals, universities, research centers, academic publishers, editorial teams, and technical administrators with installation, upgrades, migration, troubleshooting, hosting, security, plugins, email configuration, backups, customization, training, and workflow support.
Best Way to Start
For accurate assessment and proper tracking, technical support requests should be submitted through the request form. WhatsApp is available for quick questions and follow-up, while email is used for formal communication, quotations, invoices, and institutional correspondence.
Make a Technical Support Request
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What to Include in Your Request
- Platform type: OJS, OMP, OPS, or other related system
- Current platform version, if known
- Journal, institution, publisher, or website name
- Website URL
- Brief description of the issue or requested service
- Error messages or screenshots, if available
- Hosting environment, if known
- Urgency level and preferred timeline
Security Reminder
Please do not send passwords, private keys, database passwords, full server credentials, or sensitive access details through public forms, email text, or unsecured messages. If access is required, secure sharing instructions will be provided after the request is reviewed and the scope of work is agreed.
Contact Information
Email: info@isrra.org
P.O.Box: 255, Postal Code: 11941
Location: Amman, Jordan
WhatsApp: 00962788780593
Office Hours: 24 hours
Independent Service Notice
Independent OJS, OMP, and OPS Technical Support Center is an independent technical support service provider. It is not PKP and is not officially affiliated with, endorsed by, or operated by the Public Knowledge Project unless explicitly stated.
